Aakhri Pal

Refund Policy

No-Refund Policy

Aakhri Pal is sold by Nexivara, a sole proprietorship of Karan Bindal (GSTIN 08AWPPB6630G2ZH), Jaipur, Rajasthan. All payments made to Aakhri Pal, including the one-time account creation fee, are final and non-refundable. Before purchasing, please review our features and pricing carefully.

Your bank statement may show Bindal Infotech, which is run by the same proprietor as Nexivara.

1. Why we don't offer refunds

Aakhri Pal is a digital planning service. The moment a customer completes payment, we provision their account, storage, lifetime access and the full feature set, none of which can be returned. Because the service delivered is intangible and irrevocable, we operate on a strict no-refund basis.

Please use our public pages (How It Works, Features, FAQs) and speak to our team before purchasing. We are happy to answer any question that helps you decide if Aakhri Pal is right for your family.

2. Exceptions we will look at

We will review a payment dispute only in the following narrow circumstances. Approval, including the amount, if any, is entirely at our discretion.

  • Duplicate charge: The same purchase was charged more than once due to a payment-gateway error.
  • Unauthorised transaction: The charge was made without the account owner's consent and is supported by a documented complaint to the issuing bank.
  • Service never delivered: Verified technical failure on our side that prevented the account from ever being created or accessed.

All other situations, including change of mind, dissatisfaction, family disputes, device or browser issues, or unused features, are not grounds for a refund.

3. How to raise a payment dispute

If you believe your situation falls under section 2, write to us within 7 days of the disputed transaction. Include:

  • Payment ID and date of the transaction
  • Registered phone number and email
  • A clear description of the issue (and bank correspondence, if any)

Email: hello@aakhripal.com

Phone: 96363 69360, Mon to Sat, 9 AM to 6 PM IST

4. Review outcome

We will investigate and respond within 7 to 10 business days. If a refund is approved on an exception basis, it will be issued to the original payment method and may take an additional 5 to 10 business days to reflect, depending on your bank.

5. If you disagree with our decision

  1. Write to our Grievance Officer. Karan Bindal, hello@aakhripal.com, 96363 69360. We acknowledge a complaint within 48 hours and resolve it within one month.
  2. If it is still not resolved, you can approach the National Consumer Helpline (1915) or the consumer commission that has jurisdiction. Nothing in this policy limits your rights under consumer protection law.

6. Alternatives we may offer

Where a refund is not warranted but we agree there's an issue we can help with, we may offer a free call with our team to walk through your plan, or help with a technical problem.

7. Contact

For all payment-related concerns

Email: hello@aakhripal.com

Phone: 96363 69360, Mon to Sat, 9 AM to 6 PM IST

Important Notice

By completing payment, you acknowledge and accept this no-refund policy. We strongly recommend reviewing our features and contacting our team with any questions before purchasing.